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Case Studies
VoIP PBX System
Case Study: VoIP PBX System for Bookkeeping Company A bookkeeping company sought to replace their outdated telephone system with a more efficient and scalable solution. SiteSupport implemented a cloud-based VoIP PBX system, deploying both physical VoIP desk phones and...
Improved Internal Communication
Case Study: Improved Internal Communication for Distribution Company A distribution company was struggling with inefficient internal communication and a lack of centralized access to important information. After studying the company’s internal processes, SiteSupport...
Network Infrastructure Overhaul
Case Study: Network Infrastructure Overhaul for Glass Manufacturing Facility A glass manufacturing facility needed better connectivity to cover their entire site and support business growth. The existing network couldn’t handle the increased demand as their operations...
ERP and CRM Migration Project
Case Study: ERP & CRM System Migration for PPE Manufacturer A PPE manufacturer and distributor needed to upgrade their outdated Infor SXe ERP system to improve efficiency in warehouse management and support their growing sales team. SiteSupport managed the...
Ransomware Attack
Case Study: Disaster Recovery After Ransomware Attack Post-Acquisition After acquiring another firm, an accounting company suffered a ransomware attack that crippled their systems. SiteSupport worked around the clock, including over the weekend, to minimize the...
Email Rescue
Case Study: How SiteSupport Rescued a Client Held Hostage by Their IT Provider A client faced a critical situation when their former IT provider, amid a dispute, restricted access to their essential email service, leaving them without communication capabilities. The...
Tips
Protecting WordPress Sites
Protecting WordPress Sites with Regular Updates and Security Plugins WordPress websites are a common target for cyberattacks. Regularly update WordPress core files, themes, and plugins to avoid vulnerabilities. Install security plugins that protect against malware,...
Safeguard Against External Threats
Using Firewalls to Safeguard Against External Threats A properly configured firewall is your first line of defence against external attacks. Ensure that your firewall settings are regularly updated and that you have specific rules in place to block malicious traffic....
Reducing Website Latency
Reducing Latency with a Content Delivery Network (CDN) A CDN speeds up website loading times by caching your content on servers located around the world. This minimizes latency and ensures fast delivery of website data, even for users far from your server’s physical...
Protecting Your Business with Regular Backups
Implement regular backups of your critical data using cloud or local storage solutions, ensuring business continuity in case of data loss.
Implementing a Disaster Recovery Plan
Create a disaster recovery plan that includes data backups, redundancy, and clear communication to minimize downtime in case of emergencies.
Enhancing Wi-Fi Coverage in Large Offices
Set up Wi-Fi extenders or mesh networks to ensure seamless connectivity in every corner of your office.